Almost all customer-focused companies want to know the analytics about how their customers are using their products, which queries they search most or least, what features they find more useful than others, what are their usage patterns and trends?
Zillionize makes another investment in FrontLeaf – A SaaS based Customer Success Management and Analytics solution for B2B companies to drive more customer adaption, engagement and retention. It offers companies with predictive insights about customers through the usage of products to strategize and make it easier for teams to act on findings for reducing churn risks and engaging customers to increase revenues by converting them.